Everything you need to know about Shop2Host. Can't find what you're looking for? Contact our support team!
24/7
Support Available
<1hr
Avg. Response Time
1000+
Stores Powered
99.9%
Uptime Guaranteed
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Getting Started
Your website goes live instantly after purchase! No waiting, no delays. Your store is ready to customize and sell within minutes of completing payment.
Trial Store: ₹50 for 3 days (subdomain, basic features). Starter Store: ₹690/month (free .in domain first year, up to 100 products, payment gateway setup, 24/7 support). Business Store: ₹1,490/month (free .com domain first year, up to 300 products, multi-channel integrations, SEO & speed optimization, 24/7 support).
Yes! We offer a Trial Store for just ₹50 which gives you a fully functional store for 3 days on a Shop2Host subdomain. Perfect for exploring the platform before committing to a paid plan.
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Plans & Pricing
Absolutely! You can upgrade or downgrade at any time from your Shop2Host dashboard. When upgrading, we'll help you migrate all your store data and settings seamlessly.
Yes! We offer attractive discounts for annual billing. Choose annual at checkout to see instant savings applied to your subscription.
No hidden fees ever! Our transparent pricing includes hosting, domain (first year), SSL certificate, and support. Only payment gateway transaction fees (charged by providers like Razorpay) are separate.
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Features & Customization
Trial Store: Free subdomain (yourname.shop2host.com). Starter Store: Free .in domain for the first year. Business Store: Free .com domain for the first year.
Trial Store: Limited (perfect for testing). Starter Store: Up to 100 products. Business Store: Up to 300 products.
Need more? Contact our sales team for custom enterprise solutions!
Yes! All plans include customization options. Trial has basic templates, while Starter and Business include premium templates with full branding control, layout customization, and color schemes.
Absolutely! Starter includes payment gateways and shipping integrations. Business plan offers advanced integrations including accounting software, CRM tools, and marketplace channels for multi-channel selling.
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Payments & Security
We support all major payment methods including credit/debit cards, UPI, net banking, and digital wallets via trusted gateways like Razorpay, PayPal, and Stripe. We help with complete gateway setup!
We integrate your preferred payment gateway and guide you through verification. Payouts are processed according to your gateway's schedule. We provide full documentation and support to ensure smooth transactions.
100% secure! Every store includes a free SSL certificate (HTTPS), regular security updates, and industry-standard protection. Your customers' data and transactions are fully encrypted and protected.
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Support & Training
Not at all! Shop2Host is built for non-technical users. Our intuitive drag-and-drop editor, ready-made templates, and guided setup make it easy for anyone to launch a professional store.
Trial Store: Basic support via help center and email. Starter Store: 24/7 support with guided setup assistance. Business Store: 24/7 priority support with dedicated help, optimization guidance, and technical consultation.
Yes! We offer comprehensive step-by-step guides, video tutorials, documentation, and live support. Our team is always ready to help you succeed.
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Marketing & Analytics
Yes! Starter includes essential SEO tools, meta tags, and basic marketing features. Business includes advanced marketing automation, email campaigns, social media integration, and conversion optimization tools.
All plans include a real-time analytics dashboard to track traffic, visitor behavior, conversion rates, and sales. Business plan offers advanced analytics with detailed reports and insights.
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Policies
Yes, you can cancel anytime. Your store remains active until the end of your current billing cycle. Please note that partial-period refunds are not provided.
Super simple! Just choose your plan, sign up, and follow our guided setup wizard. Need help? Our support team will assist with store setup, domain configuration, and payment gateway integration.
Still have questions?
Our friendly support team is here to help you 24/7. Get in touch and we'll respond right away!
